SmartEvent Toolkit

We’re in this together.

We’re in this together. Empower your staff and fans with the information they need to return safely to live events

  • Prepare Your Fans

    With clear communication from purchase to event day - let your customers know you have a plan

  • Prepare Your staff

    With the resources they need to sell your event and bring it to life safely

  • Prepare Your venue

    With the right technology and best practices to ensure a great experience for fans and staff alike

Fan Education

We created the Fan Education Guide to give you the tools to communicate effectively with fans - on your terms. Find best practices, messaging timelines, and customizable assets to let your fans know it’s time to come back.

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Operations & Box Office

Prepare your staff for the new normal with training materials and best practices including Timed Entry, SafeTix, box office training, and customer support.

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Sales & Sponsorship

Make the most of digital ticketing with fan identity and revenue driving opportunities.

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Faq & Resources

Detailed resources for Ticketmaster technology and successful mobile ticketing adoption.

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