SmartEvent Toolkit
We’re in this together.
We’re in this together. Empower your staff and fans with the information they need to return safely to live events
We’re in this together. Empower your staff and fans with the information they need to return safely to live events
Prepare Your Fans
With clear communication from purchase to event day - let your customers know you have a plan
Prepare Your staff
With the resources they need to sell your event and bring it to life safely
Prepare Your venue
With the right technology and best practices to ensure a great experience for fans and staff alike
Fan Education
We created the Fan Education Guide to give you the tools to communicate effectively with fans - on your terms. Find best practices, messaging timelines, and customizable assets to let your fans know it’s time to come back.
Operations & Box Office
Prepare your staff for the new normal with training materials and best practices including Timed Entry, SafeTix, box office training, and customer support.
View ResourcesSales & Sponsorship
Make the most of digital ticketing with fan identity and revenue driving opportunities.
View ResourcesFaq & Resources
Detailed resources for Ticketmaster technology and successful mobile ticketing adoption.
View Resources